1. Introduction
For residents of the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR), and for residents of California, we comply with the California Consumer Privacy Act (CCPA).
2. Information We Collect
- Name, address, phone number, and email address
- Payment information (processed securely by our payment providers)
- Order history and shipping details
- Usage data via cookies and similar technologies (e.g., browser type, IP address, browsing activity)
3. How We Use Your Information
- Process orders, payments, and deliveries
- Provide customer support
- Send marketing communications and advertisements (with your consent)
- Analyze website usage and improve our services
- Comply with legal obligations and prevent fraudulent activities
4. International Data Transfers
We may process your personal data in Japan or other countries. When transferring data of EEA residents outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs).
5. Your Rights
Under GDPR (EEA Residents)
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to restrict or object to processing
- Right to withdraw consent at any time
We will respond to GDPR-related requests within 30 days, extendable as permitted by law.
Under CCPA (California Residents)
- Right to know what personal information we collect and how we use it
- Right to request deletion of your personal information
- Right to opt out of the sale or sharing of personal information
- Right to non-discrimination for exercising your privacy rights
We will respond to CCPA-related requests within 45 days.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above or as required by law. Data that is no longer needed will be securely deleted.
8. Children’s Privacy
We do not knowingly collect personal information from children under 16 years old in the EEA or 13 years old in the United States without parental consent.
9. Complaints
EEA residents may lodge a complaint with their local Data Protection Authority (DPA). California residents may file complaints with the California Attorney General’s Office.
10. Contact Us
For questions, access requests, or deletion requests, please contact us at: Email: [orders@omachikane.com]
11. Policy Updates
We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or through a notice on our website.